1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

 

2. Delivery Time

The estimated delivery time is 3-5 days in Manila and 7-10 for provincial location. For a better understanding of the delivery time per product, we provide you an estimated delivery time on the product description page. 

Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day means Monday to Friday, except holidays.

Please note we do not ship on [Sundays].

 

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

 

3. Delivery Instructions

[You can provide special delivery instructions on the check-out page of our website.]

 

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. The great thing is you don't have to worry about shipping fees since we cover all shipping costs and it's absolutely FREE for you!  

 

5. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately for a full refund. 

 

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at Contact@ezbenta.com